At Biovae, our top priority is your happiness because we sincerely care. We care about the Earth and the environment but most importantly we care about you and your pets’ happiness. We care so much about your happiness that we offer full refunds on the unused portion of the products purchased as long as they are returned to us within 14 days of purchase. If the products delivered are damaged, we will replace them. If you are not 100% happy and would like to return the products, you have a choice of either receiving equivalent value of Bio Points or a full refund. We stand by our products 100% which means no matter what, no questions asked, no whys, no ands, no buts. Whatever it takes to ensure that you are 100% happy with our products. Just contact our Customer Service team and we will solve your problems. We are always here for you.
100%. Happiness. Guaranteed!